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Terms and Conditions

Banking & Business Details

Account Holder: YTJ Beheer BV South Africa Brauche Office Inc. in the Netherlands t/a Kololo Game Reserve
Bank Name: FNB
Branch: Modimolle
Branch Code: 260247
Account Number: 62068555443
Swift Code: FIRNZAJJ
VAT number: 4220213765
Business Reg nr.: 2004/018470/10

Payment Policy

Payment can be made by creditcard or by electronic transfer into our bank account (also if you make your booking through the nightsbridge system on our website). Please indicate your reservation number and name when making the payment. If you made the reservation through our lodge, you will receive a provisional booking confirmation with our banking details. With these details you can make the payment. If you want to pay by credit card the lodge will send you a credit card authorization form payment link. Please state your reservation number and name when making the payment.

In Kololo you can either pay by cash (only South African Rands, Not Euros and Dollars), payment by debit (pin) card (card must be activated for World) and by credit card (when paying by credit card an administration fee of 3% will be charged). We only accept Visa and Mastercard on Kololo. In the nearby town of Vaalwater (30 km) is an ATM where you can withdraw from your European debit card.

All Rates are quoted in South African Rands and includes VAT.

Deposit policy

  • To confirm you booking a deposit of 50% of the total costs is required within 7 days from the date on which the booking is made.
  • Payment is to be made in full no later than 30 calendar days prior to arrival.
  • Failure to comply with this payment obligation will result in the cancellation of the booking and the forfeiture of all amounts already paid.
  • Please quote the reservation folio number and surname of party as a reference when payment is processed and forward the proof of payment to info@kololo.co.za¬†

Cancellation policy

All cancellations must be given in writing to e-mail: info@kololo.co.za and are subject to the following conditions:

  • Cancellation more than 30 days before the date of arrival will result in the cancellation of your booking and the forfeiture of any amounts already paid including the deposit.
  • Cancellation of less than 30 calendar days before arrival will result in the cancellation of your booking and the forfeiture of any amounts already paid including the deposit. You will, however, remain liable for the full amount of the booking.

Standard Terms and Conditions

  • Rates are quoted in South African Rand (ZAR) and are inclusive of 15% VAT.
  • Kololo Game Reserve reserves the right to amend the tariffs should there be any change in the percentage rate of VAT or any other levy, tax or impost becoming payable by Kololo Game Reserve or in the event of the devaluation of the SA Rand.
  • The tariffs are quoted in South African Rand (ZAR) on a per person per night basis (unless otherwise indicated).

Check-in / Check-out

Check-in: from 14:00 until 20:00 hrs on the day of arrival. Late check-in up to 20:00 possible if discussed in advance with the lodge.
Check-out: by 10:00 hrs on the day of departure.

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