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Frequently Asked Questions

Preperation

Do I need vaccinations to go to Kololo Game Reserve?

No, you don’t need vaccinations. For personal advice contact your general practitioner or visit your local travel clinic.

Is Kololo Game Reserve situated in a malaria free environment?

The Waterberg Biosphere, in which Kololo is situated, has been a malaria free environment for over 100 years. The Waterberg plateau is over 1400 meters above sea-level. The malaria mosquito does not survive in this region. Therefore you do not need no take malaria tablets on Kololo. For personal advice contact your doctor or go to your local health agency.

Travel in South Africa

What is the voltage at Kololo Game Reserve?

South Africa uses the same voltage as Europe, an adapter can be bought at the reception.

How do I get to Kololo Game Reserve?

Click on Directions and transportation to get more information.

When is the best time (season) to go to Kololo Game Reserve?

In contrast to Central Africa, South Africa has four sesons, in which every seasonis characterized.

Spring (September to November) is an ideal season to go game “spoting” because the bush has become thinner due to the dry winter months. The green grass is coming up everywhere. The weather is dry and hot with temperatures between 22 to 28 ° C daytime and 12 to 17 ° C in the evening.

The summer (December to February) is generally warmer and rainy. It rains but not at a stretch. The rains are usually short, powerful showers in the late afternoon or evening. The advantage of the summer is that the bush turns into a green oasis. Temperatures range from 25 to 35 ° C during the day to about 15 to 20 ° C in the evening. February is the hottest Month. In the early evening and daytime in the shade it is pleasant.

Autumn (March to May) is the best time if you are looking for average temperatures, between 22 and 28 ° C during the day and about 10 and 15 ° C in the evening. The bush is still very green. In May and June the trees lose their leaves and the grass is gold. In May it is still warm enough, at night a sweater is needed.

Winter (June to August) is certainly one of the best seasons to go on a “photo safari”. It is a dry and cool period. The grasses are almost completely dead and there are no leaves on the trees. The game is easier to find, even the somewhat shy animals struggle to hide themselves in this season. The evenings are cool, you can now enjoy sitting around the crackling fire in the restaurant. Temperatures range from 18-25 ° C during the day to 5-10 ° C in the evening.

Pricing & Booking

How can I pay my reservation?

Payment can be made by creditcard or by electronic transfer into our bank account (also if you make your booking through the Nightsbridge system on our website). Please indicate your reservation number and name when making the payment. If you made the reservation through our lodge, you will receive a provisional booking confirmation with our banking details. With these details you can make the payment. If you want to pay by credit card the lodge will send you a credit card authorization form with payment link. Please state your reservation number and name when making the payment.

How can I make a reservation?

You can contact us via info@kololo.co.za to make an enquiry or make the booking online.

About Kololo

What are the check-in and check-out times?

Check-in: from 14:00 until 20:00 hrs on the day of arrival. Late check-in up to 20:00 possible if discussed in advance with the lodge.
Check-out: by 10:00 hrs on the day of departure.

What are the opening hours of the restaurant and the bar?

The restaurant is opened for breakfast from 8.00 – 10.00, lunch is being served from 12.00 – 14.00 and you can enjoy our dinner from 18.00 – 21.00. You are welcome to go to the bar all day and have a drink while you enjoy the beautiful view.

Am I allowed to use my own car for game viewing experiences on your property?

We have a strict policy regard this matter: our guests are not allowed to use their own vehicle for game viewing experiences on our property. We offer game drives to our guests with our vehicles; if you like to make use of that, please inform us and we’ll arrange a game drive for you.

What is the difference between Self Catering and Dinner/Bed & Breakfast?

If you made a reservation on a dinner/bed/breakfast basis, it means that you can have breakfast and dinner in our restaurant. Self catering means that you do not have breakfast, lunch and dinner included in the price. If you made a reservation for a self catering villa or chalet it means that you have your own kitchen available with cooking facilities and a refrigerator.

Environment

I’m staying here for a longer period of time, are there any excursions to do in the surrounding area?

Yes, there are, go to the menu actvitities. Here is an overview of the various possibilities. Ask our receptionist for a list of tours and prices that we offer to our guests.

Where is Kololo Game Reserve situated?

Kololo Game Reserve is situated in the beautiful Waterberg area in the South African Limpopo province. The closest town is the little town of Vaalwater on the R33 from Nylstroom to Lephalale, where you can find ATM’s, a well stocked supermarket, pharmacy, petrol station and small rstaurants. Part of Kololo Game Reserve is integrated into Welgevonden Private Game Reserve which is a Big Five game reserve of 34.850 hectare. Kololo operates game drives to Welgevonden to see the Big Five for yourself.

What does, “game”, game drive, ‘game reserve’, and ‘big five’ mean?

All these words come from English and have their origin in hunting. The English call wild animals ‘game’ so a ‘game drive’ jeep safari is English for jeep safari. A ‘game reserve’ literally means , wild reserve. The term ‘big five’ has also been devised by the English hunters, since they are the five most dangerous animals to hunt because they caused many casualties among the hunters. The Big Five are: lion, leopard, elephant, rhino and buffalo.

Facilities

Is there a swimming pool? And can I make use of it free of charge?

Yes, we have a beautiful swimming pool, with a beautiful attached deck to it, overlooking parts of Welgevonden Big Five Game Reserve. There are sun beds available where you can enjoy a drink next to the swimming pool. The use of the pool is free of charge.

If I book my villa or chalet on self catering basis, do I have to bring my own braai?

No, you do not have to bring your own braai.

Is there a supermarket or shop on the park?

No, there is no supermarkt or shop on Kololo Game Reserve. For a drink or a snack, you can visit the restaurant. There is a souvenir shop on the reserve where you can also buy small snack   and soft drinks.

Is there a TV and Radio in the accommodations?

Our Villa Kings has a television, our other accommodations do not have radio/televisions sets.

Are there safes in the rooms to store valuables?

Yes there are, you’re welcome to make use of them.

Is there a kettle in the houses?

Yes, all chalets and villas have a kettle and a tray with coffee and tea.

Are hairdryers available in the houses?

Yes, all chalets and villas have a hairdryer.

How can I pay at Kololo?

On Kololo you can either pay by cash (only South African Rands, no Euros or Dollars), payment by debit (pin) card (card must be activated for “World”) and by credit card. We only accept Visa and Mastercard on Kololo. In the nearby town of Vaalwater (35 km) is an ATM where you can draw money with your European debit card.

Can I use Internet on Kololo?

There is wireless internet in the reception, the restaurant and all the chalets and villa’s. Plaese keep in mind that you are in Africa and this service does not always work.

Do I have to bring my own mountain bikes?

We have mountain bikes available on the property and you are free to make use of them, so you do not have to bring your own. However, the use of the mountain bikes is on a first come, first serve basis and we cannot guarantee that you will be able to make use of them at the moment you find it convenient.

Are there hiking trails set out on your property?

We have 5 hiking and biking trails. The team of Kololo can inform you about the trails. Since we do not have any “dangerous” animals, you can freely walk around and enjoy nature, the views and the game on our property. Despite this, the animals remain wild creatures.

About Welgevonden Game Reserve

Are children allowed to join a game drive in Welgevonden Game Reserve?

Children of all ages are allowed to go on Game Drive into the Big 5 area. However, not all children are at all times ready for such a long drive. During the drive they are required to keep the noise level to a minimum for both safety and convenience reasons. Our rangers are qualified to asses whether your little one will be up for the challenge.

If our rangers decide that he or she is not ready for the drive, we offer Children’s safari’s on Kololo. Kids will go with a ranger (parent’s do not have to come along, but can if they want to), and will be taught specific aspects of the Bush, such as tracking, survival or poop-identification (really!).

Alternatively, we can see if we can plan a drive into Welgevonden outside the normal game drive hours. It is also possible to book a private game drive with us depending on the number of guests we have in house. These drives can only be booked at the lodge front desk.

Do you have a another questions?

Please feel free to contact us!

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